Frequently Asked Questions

Have a question about payments, your account, various products, or anything in general? Check out the FAQs below and see if your question has an answer.

If your question doesn’t appear on this page, feel free to send us a message via the Contact Us page.

Payments and Downloads

Do you accept credit/debit card payments?

Yes. Credit card payments can be made through Paypal without any hidden fees. A Paypal account is not required.

Can I pay in my national currency?

Paypal automatically converts currencies at checkout. You’ll be able to see how much you’re paying in your national currency there.

Do you offer discounts for large orders?

Yes, please contact support.

You can also save money by purchasing bundles.

Do you offer educational discounts?

Not at the moment.

Do you offer refunds?

We reserve the right to refuse any refund requests. Please read our refund policy here.

How do I download the product I purchased?

After the payment has gone through, you’ll have a download link will be emailed directly. This process normally takes no longer than 1-2 minutes.

I ran out of download attempts, can I have more?

Please Contact Us with proof of purchase, your email address and the product name in question and we will help you out.

Do you sell physical products?

No. All our products are digitally delivered.

User Account

I forgot my username/password

Please visit the Lost Password page and enter your username or email address to reset your password.

I’d like to delete my account

Please Contact Us and we’ll delete your account.

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